Description |
xviii, 443 pages : illustrations ; 26 cm + 1 CD-ROM |
Contents |
Pt. I. Understanding Interpersonal Communication -- Ch. 1. An Orientation to Interpersonal Communication -- Ch. 2. Forming and Using Social Perceptions -- Ch. 3. Communicating in Relationships: Basic Concepts -- Ch. 4. Verbal Communication -- Ch. 5. Communicating Through Nonverbal Behaviors -- Pt. II. Developing Interpersonal Communication Skills -- Ch. 6. Holding Effective Conversations -- Ch. 7. Listening Effectively -- Ch. 8. Responding with Understanding and Comforting Others -- Ch. 9. Sharing Personal Information: Self-Disclosure and Feedback -- Ch. 10. Using Interpersonal Influence Ethnically -- Ch. 11. Managing Conflict -- Pt. III. Using Communication Skills to Improve Relationships -- Ch. 12. Communicating in Intimate Relationships: Friends, Spouses, and Family -- Ch. 13. Communicating in the Workplace -- Ch. 14. Electronically Mediated (EM) Interpersonal Communication |
Bibliography |
Includes bibliographical references and index |
Subject |
Interpersonal communication.
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Interpersonal relations.
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Author |
Verderber, Rudolph F.
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LC no. |
2003042967 |
ISBN |
019516847X |
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0195169107 Student workbook |
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