| Description |
xvii, 342 pages : illustrations ; 24 cm |
| Series |
Improving human performance series |
|
Improving human performance series.
|
| Contents |
Ch. 1. The Need for a Results-Based Approach -- Ch. 2. Measuring the HR Contribution: A Survey of Approaches -- Ch. 3. Developing a Results-Based Approach and a New Model -- Ch. 4. Management Influence on HR Results -- Ch. 5. Data Collection Techniques -- Ch. 6. Evaluation Design and Implementation -- Ch. 7. Measuring the Total Human Resources Effort -- Ch. 8. Measuring Specific Human Resources Functions -- Ch. 9. Using Benchmarking to Measure HR Effectiveness -- Ch. 10. Human Resources Costs -- Ch. 11. Data Analysis and Interpretation -- Ch. 12. Communication of HR Program Results -- Appendix 1: How Results-Based Are Your Human Resources Programs? Scoring and Interpretation -- Appendix 2: CEO: Check Your Commitment to the Human Resources Function -- Appendix 3: Feedback Questionnaire for HR Program -- Appendix 4: Performance Improvement Plan |
| Summary |
This guide develops of results-based approach to human resources that keeps its eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to uncover and monitor the costs of human resource (HR) programs; develop programs emphasizing accountability; design data collection instruments for evaluation; measure the contribution of human resources; calculate the return on investment; elevate management's commitment to HR programs. The book's nine-step, results-based Human resource model helps you analyze, create, and execute successful HR programs. In addition you'll find a Human Resources Effective Index you can use to measure the overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against other organizations |
| Analysis |
Personnel management Evaluation |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Print version record |
| Subject |
Personnel management -- Evaluation.
|
| LC no. |
95042091 |
| ISBN |
0884153967 |
|
