Description |
xvi, 588 pages : illustrations ; 26 cm |
Contents |
Pt. I. The Big Picture. Ch. 1. The Supervisor's Special Role. Ch. 2. You and Your Future. Ch. 3. Management Concepts. Ch. 4. Management Functions -- Pt. II. You and Your People. Ch. 5. Communication. Ch. 6. Managing Change and Stress. Ch. 7. Human Motivation. Ch. 8. Building Relationships with Individuals. Ch. 9. Supervising Groups. Ch. 10. Leadership and Management Styles -- Pt. III. Shaping Your Environment. Ch. 11. Selection and Orientation. Ch. 12. Training. Ch. 13. The Appraisal Process. Ch. 14. Discipline -- Pt. IV. Special Concerns. Ch. 15. Complaints, Grievances, and the Union. Ch. 16. Security, Safety, and Health |
Notes |
Plunkett's name appears first on the earlier editions |
Bibliography |
Includes bibliographical references and index |
Subject |
Supervision of employees.
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Diversity in the workplace.
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Author |
Plunkett, W. Richard (Warren Richard)
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Plunkett, W. Richard (Warren Richard).
Supervision
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LC no. |
2002070430 |
ISBN |
0130972908 |
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