1. The "Right" People or the "Right" Organization? -- 2. Southwest Airlines: If Success Is So Simple, Why Is It So Hard to Imitate? -- 3. Cisco Systems: Acquiring and Retaining Talent in Hypercompetitive Markets -- 4. The Men's Wearhouse: Growth in a Declining Market -- 5. The SAS Institute: Succeeding with Old-Fashioned Values in a New Industry -- 6. PSS World Medical: Opening the Books -- 7. AES: Is This Global Company Out of Control? -- 8. New United Motor Manufacturing, Inc.: Transforming People and Systems -- 9. Cypress Semiconductor: What's Missing? -- 10. Unlocking the Hidden Value in All of Your People
Summary
"Blowing up the prevailing wisdom that companies must chase and acquire top talent in order to remain successful, Hidden Value argues instead that the source of sustained competitive advantage already exists within every organization. O'Reilly and Pfeffer, leading experts on organizational behavior and human resources, argue that how a firm creates and uses talent is far more important than how the firm attracts talent."--BOOK JACKET
