The business environment -- Business processes and activities -- Connecting people within business activities -- Collaboration, knowledge and innovation -- Culture and knowledge sharing -- Social software -- Today's business applications -- Achieving dynamic capavility through business -- Modeling business activities -- The first design step : defining requirements -- Creating the business architecture : combining activities, knowledge and people -- Specifying electronic workspaces for the business architecture -- Technologies for business processes -- Connecting enterprises
Summary
"Demonstrates how knowledge management can be used to enhance business processes. It focuses on the need to develop collaborative knowledge networks, which are increasingly global in nature and which support people with the technology needed to work across distance to foster the innovation needed to remain competitive in global environments"--Provided by publisher
Bibliography
Includes bibliographical references (pages 336-342) and index
