| Description |
xiv, 212 pages : illustrations ; 25 cm |
| Contents |
Ch. 1. The CEO; the chief engagement officer : learning to engage their people to drive sustainable performance and change -- Ch. 2. What engaging people means -- Ch. 3. Four approaches to engaging your people -- Ch. 4. Why employee engagement matters - the missing half of decision making -- Ch. 6. Measuring employee satisfaction is a waste of time -- Ch. 7. Understanding previous habits of engagement to accelerate change -- Ch. 8. Preparing to design an effective employee engagement intervention -- Ch. 9. Brief guide to the methods and approaches in employee engagement interventions -- Ch. 10. Engagement to drive implementation of strategy -- Ch. 11. Creating a climate of engagement : implications for leaders and organisational communication -- Ch. 12. Employee engagement - a review of the literature / Johanna Fawkes |
| Summary |
"The Chief Engagement Officer explores a management philosophy which recognises the value of opening up decision making to the right groups to improve the quality of decisions and change, accelerate execution and broaden ownership." "This book includes a tapestry of reports from organisations who are engaging their employees to drive performance and change. The author demonstrates how powerful models can be used to take this process forward in any organisation."--BOOK JACKET |
| Bibliography |
Includes bibliographical references (pages 205-207) and index |
| Subject |
Communication in management.
|
| LC no. |
2006100206 |
| ISBN |
9780566085611 paperback alkaline paper |
|
0566085615 paperback alkaline paper |
|
