Title Total quality transformations : optimizing missions, methods, and management / by Marlene Caroselli ; interviews with Philip B. Crosby ... [and others]

Published Amherst, Mass. : Human Resource Development Press, [1991] ©1991

Copies

Location	Call no.	Vol.	Availability
MELB	658.562 Car/Tqt		AVAILABLE

Description x, 317 pages : illustrations ; 24 cm Notes Includes bibliographical references and index Bibliography Includes bibliographical references and index Subject Total quality management. Author Crosby, Philip B. LC no. 91202046 ISBN 0874251575

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