658.562 Car/Tqt : Total quality transformations : optimizing missions, methods, and management / by Marlene Caroselli ; interviews with Philip B. Crosby ... [and others]
Total quality transformations : optimizing missions, methods, and management / by Marlene Caroselli ; interviews with Philip B. Crosby ... [and others]
MELB
1991
658.562 Che/Qaa 1991 : Quality assurance : a practical guide to quality management training for Australian industry, commerce and services / written by William R. Chestnut with Nihal Mendis ; editor Peter King
Quality assurance : a practical guide to quality management training for Australian industry, commerce and services / written by William R. Chestnut with Nihal Mendis ; editor Peter King
WATERFT
1991
658.562 Con/Btq : Building total quality : a guide for management / Tito Conti
Building total quality : a guide for management / Tito Conti
MELB
1993
658.562 Cos/Rit : Readings in total quality management / [edited by] Harry Ivan Costin
Readings in total quality management / [edited by] Harry Ivan Costin
MELB
1994
658.562 Cro/Nth : NIES TQM 'how to' approach : guide to concepts, principles and imperatives / [written by Ron Crosling and Bob Munzberg]
NIES TQM 'how to' approach : guide to concepts, principles and imperatives / [written by Ron Crosling and Bob Munzberg]
WATERFT
1990
658.562 Cza/Mbm : Managing by measuring : how to improve your organization's performance through effective benchmarking / Mark T. Czarnecki
Managing by measuring : how to improve your organization's performance through effective benchmarking / Mark T. Czarnecki
WATERFT
1999
658.562 Dah/Fot : Fundamentals of total quality management : process analysis and improvement / Jens J. Dahlgaard, Kai Kristensen and Gopal K. Kanji
Fundamentals of total quality management : process analysis and improvement / Jens J. Dahlgaard, Kai Kristensen and Gopal K. Kanji
WATERFT
1998
658.562 Dal/Mbi : Managing business improvement and quality : implementing key tools and techniques / Barrie Dale and Ruth McQuater
Managing business improvement and quality : implementing key tools and techniques / Barrie Dale and Ruth McQuater
W'BOOL
Managing quality / edited by Barrie G. Dale, Ton van der Wiele, and Jos van Iwaarden
MELB, WATERFT
2007
Managing quality / edited by Barrie G. Dale, Ton van der Wiele, and Jos van Iwaarden
MELB, WATERFT
2007
Managing quality / edited by Barrie G. Dale, Ton van der Wiele, and Jos van Iwaarden
MELB, WATERFT
2007
658.562 Dal/Tqa : Total quality and human resources : an executive guide / Barrie Dale and Cary Cooper
Total quality and human resources : an executive guide / Barrie Dale and Cary Cooper
MELB
1992
658.562 Def/Jis : Juran Institute's six sigma : breakthrough and beyond : quality performance breakthrough methods / foreword by Joseph M. Juran, Joseph A De Feo, William W. Barnard
Juran Institute's six sigma : breakthrough and beyond : quality performance breakthrough methods / foreword by Joseph M. Juran, Joseph A De Feo, William W. Barnard
MELB
2004
658.562 Dem/Qpa : Quality, productivity, and competitive position / W. Edwards Deming
Quality, productivity, and competitive position / W. Edwards Deming
MELB
Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness / H.J. Harrington ; sponsored by the American Society for Quality Control
MELB
1991
Business process improvement workbook : documentation, analysis, design, and management of business process improvement / H. James Harrington, Erik K.C. Esseling, Harm van Nimwegen
MELB
1997
658.562 Har/Ega : Extraordinary guarantees : a new way to build quality throughout your company & ensure satisfaction for your customers / Christopher W.L. Hart
Extraordinary guarantees : a new way to build quality throughout your company & ensure satisfaction for your customers / Christopher W.L. Hart
MELB
1993
658.562 Hia/Ctq : Closing the quality gap : lessons from America's leading companies / a book from the Conference Board by Alexander Hiam
Closing the quality gap : lessons from America's leading companies / a book from the Conference Board by Alexander Hiam
MELB
1992
658.562 Hil/Sla : Service level agreements : measuring cost and quality in service relationships / Andrew Hiles
Service level agreements : measuring cost and quality in service relationships / Andrew Hiles
MELB
1993
658.562 Hoa/Cmp 2002 : Change Management : proceedings of the 7th International Conference on ISO 9000 and TQM / jointly edited by Samuel K. M. Ho & John F. Dalrymple
Change Management : proceedings of the 7th International Conference on ISO 9000 and TQM / jointly edited by Samuel K. M. Ho & John F. Dalrymple
MELB
ISO 9000 quality systems handbook / David Hoyle
WATERFT
2006
658.562 Int/Qsm 1994 : Quality systems : model for quality assurance in production, installation and servicing = Systèmes qualité : modèle pour l'assurance de la qualité en production, installation et prestations associées
Quality systems : model for quality assurance in production, installation and servicing = Systèmes qualité : modèle pour l'assurance de la qualité en production, installation et prestations associées
W'PONDS
1994
658.562 Ish/Wit : What is total quality control? : The Japanese way / byKaoru Ishikawa
What is total quality control? : The Japanese way / byKaoru Ishikawa
WATERFT
1985
658.562 Jog/Smf : Statistical methods for six sigma : in R&D and manufacturing / Anand M. Joglekar
Statistical methods for six sigma : in R&D and manufacturing / Anand M. Joglekar
MELB
c2003
658.562 Jur/Qpa 1993 : Quality planning and analysis : from product development through use / J.M. Juran, Frank M. Gryna
Quality planning and analysis : from product development through use / J.M. Juran, Frank M. Gryna
MELB
