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Book Cover
E-book
Author Tong, Zelin, author
童泽林, author

Title Young change makers : the rise of Hong Kong airlines / Tong Zelin ; translated by Michelle Wong
Edition English edition
Published Honolulu, HI : Enrich Professional Publishing, [2017]

Copies

Description 1 online resource
Contents Cover; Copyright Page; Contents; Foreword; Preface; Part I Creating Vital Services; Chapter 1 Power of Sincerity; Chapter 2 Power of Passion; Chapter 3 Power of Innovation; Part II Managing Energetic Services; Chapter 4 Power of Learning; Chapter 5 Power of Action; Chapter 6 Power of Flexibility; Chapter 7 Power of a Team; Chapter 8 Power of Communication; Part III Forging Values with Vitality; Chapter 9 Power of Happiness; Chapter 10 Power of Endeavor; Chapter 11 Power of Commitment; Appendix; Acknowledgements; Back Cover
Summary Hong Kong Airlines has grown gradually from being a regional airline to a global airline after a decade of development. The key to its speedy growth in the highly competitive aviation sector is its power in service innovation as well as its unique and energetic service culture. This book tries to extract, via lessons from this young airline, the power of sincerity, power of passion, power of innovation, power of learning, power of action, power of flexibility, power of a team, power of communication, power of happiness, power of endeavor, and power of commitment, on which an iceberg model of Ho
Notes Online resource; title from PDF title page (EBSCO, viewed November 21, 2019)
Subject 880-03 Xianggang hang kong
SUBJECT 880-03/$1 香港航空
Subject Airlines -- China -- Hong Kong
Aeronautics, Commercial -- China -- Hong Kong
Aeronautics, Commercial
Airlines
China -- Hong Kong
Form Electronic book
ISBN 9781623201715
1623201713
Other Titles 880-02 Nian qing de li liang. English
880-02/$1 年轻的力量. English