1. Analysing professional discourse : an introduction / Ronald Geluykens & Katja Pelsmaekers -- Bibliography of professional discourse 1987-1999 / Ronald Geluykens & Katja Pelmaekers -- 3. Enacting social relationships / Margaret Berry -- Indexing power distance in work-related negotiation / Kelly D. Glover -- The use of politeness strategies in business letters written by native speakers of English / Catherine Nickerson -- Communication strategies : politeness in Spanish requests / Rob le Pair -- Forms and functions of definitions in classroom language / Martina Temmerman -- Preparing for the profession : an analysis of NESB and ESB student role-plays of pharmacy service encounters / Janet Jones -- The discourse structure of antagonistic political television interviews / David Hyatt -- Formulations and preformulations in press releases / Geert Jacobs
