1. Clinical governance and patient safety -- an overview / Elizabeth Haxby and Sarah Hammond -- Section 1 -- Risk Management -- 2. Risk awareness / Suzette Woodward -- 3. Risk identification / Elizabeth Haxby and Richard Hartopp -- 4. Risk assessment / Alison Lovatt -- 5. Risk control / Mary Lane -- 6. Risk assurance / Elizabeth Haxby -- 7. Complaints and claims / Ruth Symons -- 8. Risk management standards / Gaynor Pickavance -- Section 2 -- Clinical Effectiveness -- 9. Evidence-based medicine / Henry McQuay -- 10. NICE and NSFs / Peter Littlejohns -- 11. Clinical guidelines / Gillian Leng and Chris Connell -- 12. Clinical audit / David Hunter -- 13. Research governance / Paul Farquhar-Smith -- 14. New interventional procedures . Carole Longson and Mirella Marlow -- 15. Integrated care pathways / Helen Goodman -- Section 3 -- Strategic Effectiveness -- 16. The Trust board / Paul Williams -- 17. Trust strategy and strategic planning / Gareth Goodier -- 18. Capacity efficiency and targets / Heather Shearer -- 19. Service provision / David James -- 20. Policies and procedures / Tina Ferguson -- 21. Quality improvement / Heather Shearer -- 22. Performance management / Richard Connett -- Section 4 -- Resource Effectiveness -- 23. Recruitment and retention / Carole Johnson -- 24. Improving working lives / Sara Lightowlers and Andrew Rochford
Summary
This book presents a simple overview of clinical governance in context, highlighting important principles required to function effectively in a pressurised healthcare environment, ensuring tomorrow's staff are competent to function effectively in any healthcare facility