Limit search to available items
Book Cover
E-book
Author Johnson, Melissa A., 1954- author.

Title Engaging diverse communities : a guide to museum public relations / Melissa A. Johnson
Published Amherst : University of Massachusetts Press, [2020]
©2020

Copies

Description 1 online resource (x, 201 pages)
Contents Communicating cultural identity : the role of museum public relations -- Communicating identity in public relations : culture-centered museum practitioners speak -- Communicating counterstereotypes and cultural attractiveness : furthering public relations' societal role -- Visual intercultural communication : incorporating cultural aesthetics in public relations -- Public relations planning and evolution -- Museum websites and multimodal communication -- Social media : interactivity and engagement -- Media relations and digital newsrooms -- Special events, controlled tools, and other tactics -- The future of museum communication research and practice
Summary As U.S. museums evolve from their role as elite institutions to organizations serving multiple stakeholders, they must adopt new communication practices to meet their social missions and organizational goals. This, the first book-length study of museum public relations for practitioners since 1983, details how institutions can use communication fundamentals to establish and maintain relationships with a wide range of cultural groups and constituencies. The author interviews communicators at cultural heritage museums to understand the challenges of representing communities based on racial and ethnic, generational, immigrant, and language identities. Exploring how communications professionals function as cultural intermediaries by negotiating competing and intersecting identities and mastering linguistic and visual code-switching, the author presents an analysis of the communication tactics of more than two hundred art, history, African American, American Indian, and other diverse museums. This book illuminates best public relations practices, especially in media relations, digital press relations, website content production, social media, and event planning. This essential text for museum professionals also addresses visual aesthetics, cultural expression, and counter-stereotypes, and offers guidance on how to communicate cultural attractiveness. -- Provided by publisher
Bibliography Includes bibliographical references (pages 171-189) and index
Notes Online resource; title from digital title page (viewed on March 12, 2021)
Subject Museums -- Public relations -- United States
Communication in museums -- United States
Museums and minorities -- United States
Museums and community -- United States
Museums -- Public relations
Museums and minorities
Museums and community
Communication in museums
United States
Form Electronic book
ISBN 9781613767870
1613767870
Other Titles Guide to museum public relations