This page contains enriched content visible when JavaScript is enabled.
My Account
Library Home
Your session will expire automatically in
0
seconds.
Continue session
End session now
Return to Browse
Limit/Sort Search
SearchType
Keyword
Title
Author (Last name first)
Subject
ISBN/ISSN
Call Number
Unit Code
Libraries Australia No.
Library of Congress No.
Search
Search Scope
Entire Collection
Print Books
E-books
All books
E-journals
All journals
Databases
All e-resources
Streaming Video
DVDs
Curriculum Resources
Deakin Theses
Special Collections
Melbourne Burwood
Warrnambool
Geelong Waterfront
Geelong Waurn Ponds
Limit search to available items
Add Marked to Bag
Add All On Page
Add Marked to My Lists
Subjects (1-3 of 3)
Computer service industry -- Management -- Standards
1
2012
Implementación de calidad de servicio basada en ISO/IEC 20000 : una guía de gestión
Kunas, Michael.
Rating:
Electronic Resources
2
2012
Implementierung von Service-Qualität basierend auf ISO / IEC 20000 : ein Management-Leitfaden
Kunas, Michael
Rating:
Electronic Resources
3
2012
Implementing service quality based on ISO/IEC 20000 : a management guide, third edition
Kunas, Michael, author.
Third edition
Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, 2012
Rating:
Electronic Resources
More...
Add Marked to Bag
Add All On Page
Locate in results
Return to Browse
Limit/Sort Search
