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Book Cover
E-book
Author Harms, Steven A.

Title Credit & collections kit for dummies / by Steven A. Harms and Aaron Larson
Published Hoboken, NJ : Wiley, ©2009

Copies

Description 1 online resource (xvi, 366 pages) : illustrations
Series --For dummies
--For dummies.
Contents Credit & Collections Kit For Dummies®; About the Authors; Dedication; Acknowledgments; Contents at a Glance; Table of Contents; Introduction; About This Book; Conventions Used in This Book; What You're Not to Read; Foolish Assumptions; How This Book Is Organized; Icons Used in This Book; Where to Go from Here; Part I: Nice Guys Can Finish First: Making Good Use of Credit and Billing Practices; Chapter 1: Getting to Know Credit and Collections; Chapter 2: Credit 101: Defining and Applying Credit Concepts; Chapter 3: Extending Credit Carefully While Controlling Your Risk
Chapter 4: Establishing Good Billing Practices to Avoid Collection HeadachesChapter 5: Spotting and Reacting to Changes in Customer Habits; Chapter 6: Stayin' on the Right Side of the Law: Knowing Your Rights and Duties; Part II: When Being Nice Isn't Working: Transitioning from Billing to Collections; Chapter 7: When Your Late-Paying Customer Turns into Your Debtor; Chapter 8: The Ins and Outs of Collection Phone Calls; Chapter 9: Overcomi
Summary Making Everything Easier!. Credit & Collections Kit for Dummies. Learn to:. Build a better rapport with customers and improve cash flow;. Collect from late or slow-paying customers;. Work efficiently with scripts, templates, and spreadsheets on the CD. Steven A. Harms. Partner, Muller, Muller, Richmond, Harms & Myers. Aaron Larson. Attorney. Your hands-on guide to efficient, effective collection methods. Need to implement credit and collections policies that work? This authoritative, easy-to-follow guide gives you the strategies you need to convert your accounts into cash. From extending credi
Notes Includes index
English
Print version record
Subject Credit -- Management.
Credit -- Management -- Handbooks, manuals, etc
Collecting of accounts.
Collection laws.
Small business -- Finance.
Collecting of accounts.
Collection laws.
Credit -- Management.
Small business -- Finance.
Genre/Form Handbooks and manuals.
Form Electronic book
Author Larson, Aaron.
LC no. 2009932706
ISBN 9780470555408
0470555408
9780470555880
0470555882
9780470555392
0470555394
1282369539
9781282369535
9786612369537
6612369531
Other Titles Credit and collections kit for dummies