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Customer services -- Employees -- Training of. : The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming  1999 1
Customer services Energy industries   2
Customer services Energy industries Australia Case studies : EnergyCo : An electrical retailer in crisis / Peter Hosie  2022 1
Customer services -- England : Service-Dominant Logic  2014 1
 

Customer services Evaluation -- See Also the narrower term Mystery shopping


  1
Customer services -- Evaluation.   17
Customer services -- Examinations, questions, etc : Delivering knock your socks off service / Ron Zemke, with Bobette Hayes Williamson  2001 1
Customer services Executive departments : Integrating E-business models for government solutions : citizen-centric service oriented methodologies and processes / [edited by] Susheel Chhabra and Muneesh Kumar  2009 1
Customer services Financial institutions : Protecting Main Street : Measuring the Customer Experience in Financial Services for Business and Public Policy  2010 1
Customer services Financial planning industry   2
Customer services Financial services industry : Four Corners : Money For Nothing  2018 1
Customer services Food industry and trade : Get me the manager. Food / produced and filmed by Stephen Leslie ; RDF Television ; BBC  2001 1
Customer services Food industry and trade Great Britain : Get me the manager. Food / produced and filmed by Stephen Leslie ; RDF Television ; BBC  2001 1
Customer services Four Seasons Hotels & Resorts Case studies : Four Seasons Hotels Inc.'s HR practices : fostering a strong customer service culture / written by Syeda Maseeha  2009 1
Customer services Gas companies Case studies : Seeking reliable services : a case of natural gas distribution utility / authored by Narpat Asia (School of Petroleum Management, Pandit Deendayal Petroleum University, Gandhinagar, India), Pramod Paliwal (School of Petroleum Management, Pandit Deendayal Petroleum University, Gandhinagar, India), and Yupal Shukla (Department of Management, University of Bologna, Bologna, Italy)  2021 1
Customer services Gas industry : Customer centred transformation at E. ON / Brendan Leece  2018 1
Customer services Geriatrics : NEVCO conference series. Exceptional customer service skills is as easy as managing expectations / presented by Liz Barlowe ; producer, Scott Rouse  2013 1
Customer services -- Germany : Re-organising service work : call centres in Germany and Britain / edited by Ursula Holtgrewe, Christian Kerst and Karen Shire  2018 1
Customer services -- Great Britain   3
Customer services -- Great Britain -- Management. : Call centres and human resource management : a cross-national perspective / edited by Stephen Deery and Nicholas Kinnie  2004 1
Customer services Grocery trade Great Britain : Get me the manager. Food / produced and filmed by Stephen Leslie ; RDF Television ; BBC  2001 1
Customer services -- Handbooks, manuals, etc. : The magic bullet for customer service : a daily program to improve service in your business and your life / Allan R. Baylis  2013 1
Customer services High technology industries : Introduction to information-based high-tech services / Eric Viardot  1999 1
Customer services High technology industries Marketing : Marketing high technology services / Colin V. Sowter  2018 1
Customer services Hospitality industry   10
Customer services Hospitality industry Case studies   2
Customer services Hospitality industry Handbooks, manuals, etc : The Routledge handbook of consumer behaviour in hospitality and tourism / edited by Saurabh Kumar Dixit  2017 1
Customer services Hospitality industry United States : Class acts : service and inequality in luxury hotels / Rachel Sherman  2007 1
Customer services Hospitals Ohio Cleveland Case studies : Service fanatics : how to build superior patient experience the Cleveland Clinic way / by James Merlino  2015 1
Customer services Hotels   17
Customer services -- Humor : What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher  2008 1
Customer services -- India. : Bangalore tiger : how Indian tech upstart Wipro is rewriting the rules of global competition / by Steve Hamm  2006 1
Customer services -- India -- Management.   2
Customer services Information services industry   2
Customer services -- Information technology   5
Customer services International business enterprises : Multi-national and intercultural services organisations and the integration in front of global clients / Christoph O.-Ph. Freiherr von Gamm  2010 1
Customer services -- Japan. : Corporate culture, customer orientation and innovativeness in Japanese firms : a quadrad analysis / Rohit Deshpande, John U. Farley, Frederick E. Webster  1992 1
Customer services Libraries   9
Customer services Libraries Great Britain : Successful enquiry answering every time : thinking your way from problem to solution / Tim Buckley Owen  2017 1
Customer services Libraries Health aspects Government policy United States   2
Customer services Libraries Health aspects United States Planning   2
Customer services Library science : Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little  2002 1
Customer services -- Management   139
Customer services -- Management -- Case studies   4
Customer services -- Management -- Congresses   2
Customer services -- Management -- Data processing   2
Customer services -- Management -- Handbooks, manuals, etc. : The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming  1999 1
Customer services -- Management -- Humor : What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher  2008 1
Customer services -- Management -- Periodicals   3
Customer services -- Management -- Research : Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen  2004 1
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