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Libraries -- Customer services -- Great Britain : Successful enquiry answering every time : thinking your way from problem to solution / Tim Buckley Owen  2017 1
Libraries -- Customer services -- Health aspects -- Government policy -- United States   2
Libraries -- Customer services -- Health aspects -- United States -- Planning   2
Library science -- Customer services. : Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little  2002 1
Customer services -- Management   138
Customer services -- Management -- Case studies   4
Customer services -- Management -- Congresses   2
Customer services -- Management -- Data processing   2
Customer services -- Management -- Handbooks, manuals, etc. : The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming  1999 1
Customer services -- Management -- Humor : What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher  2008 1
Customer services -- Management -- Periodicals   3
Customer services -- Management -- Research : Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen  2004 1
Customer services -- Management -- Standards   3
Customer services -- Management -- Textbook : Services marketing / William Chitty, Andrew Hughes, Steven D'Alessandro  2012 1
Customer services -- Management -- Textbooks. : Services marketing / William Chitty, Andrew Hughes, Steven D'Alessandro  2012 1
Manufactures -- Customer services. : Integrating service strategy in the manufacturing company / Hervé Mathe, Roy D. Shapiro  1993 1
Manufacturing industries -- Customer services   3
Marijuana industry -- Customer services : Cannabis company springbig hits 10 million customer milestone / Cheddar Business  2019 1
Customer services -- Marketing   10
Customer services -- Marketing -- Management.   2
Medical care -- Customer services   4
Customer services -- New York (State) -- New York : Nordstrom bets on convenience and customization at Manhattan flagship store / Cheddar Business  2019 1
Customer services -- New Zealand -- Marketing.   5
Nordstrom (Firm) -- Customer services -- Case studies : Nordstrom : focusing on a culture of service / written by Indu Perepu  2013 1
Offshore outsourcing -- Customer services. : Multi-national and intercultural services organisations and the integration in front of global clients / Christoph O.-Ph. Freiherr von Gamm  2010 1
Online information services industry -- Customer services   2
Customer services -- Outlines, syllabi, etc. : Cram101 textbook outlines to accompany Silent selling: best practices and effective strategies in visual marketing  2012 1
Customer services -- Pacific Area -- Marketing.   5
Customer services -- Periodicals.   13
Customer services -- Philosophy : The SAGE handbook of service-dominant logic / edited by Stephen L. Vargo, Robert F. Lusch  2018 1
Physical fitness centers -- Customer services.   2
Customer services -- Planning.   2
Printing industry -- Customer services -- Research : Researching customer orientation & 3D printing using depth interviews, surveys & archival methods  2020 1
Customer services -- Problems, exercises, etc   2
Customer services -- Programmed instruction : Quality customer service : satisfy customers--it's everybody's job / William B. Martin  2009 1
Customer services -- Psychological aspects.   2
Public administration -- Customer services -- Bangladesh : Citizen charter and local service delivery in Bangladesh / Pranab Kumar Panday, Shuvra Chowdhury  2023 1
 

Customer services Quality control -- See Also the narrower term SERVQUAL (Service quality framework)


  1
Customer services -- Quality control.   18
Customer services -- Quality control -- Management : Place management : collecting definitions and perspectives  2008 1
Customer services -- Quality control -- Periodicals.   3
Customer services -- Quality control -- Research : Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen  2004 1
Customer services -- Quality control -- Statistical methods : Six Sigma  2001 1
Customer services -- Research   4
Customer services -- Research -- Congresses : Serviceology for Services : Selected Papers of the 1st International Conference of Serviceology / Masaaki Mochimaru, Kanji Ueda, Takeshi Takenaka, editors  2014 1
Resorts -- Customer services -- Spain -- Majorca : Get me the manager. Holidays / produced and filmed by Stephen Leslie ; RDF Television ; BBC  2001 1
Restaurants -- Customer services.   29
Restaurants -- Customer services -- Case studies : Service recovery to L.A.S.T. : the case of disgruntled customers / Kerry T. Manis, Deborah Fowler & Shane Blum  2018 1
Restaurants -- Customer services -- Great Britain : Get me the manager. Food / produced and filmed by Stephen Leslie ; RDF Television ; BBC  2001 1
Retail trade -- Customer services.   5
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