1
Customer services -- Quality control.
18
Customer services -- Quality control -- Management : Place management : collecting definitions and perspectives
2008
1
Customer services -- Quality control -- Periodicals
3
Customer services -- Quality control -- Research
2004
1
Customer services -- Quality control -- Statistical methods : Six Sigma
2001
1
Customer services -- Research
4
Customer services -- Research -- Congresses : Serviceology for Services : Selected Papers of the 1st International Conference of Serviceology / Masaaki Mochimaru, Kanji Ueda, Takeshi Takenaka, editors
2014
1
Resorts -- Customer services -- Spain -- Majorca : Get me the manager. Holidays / produced and filmed by Stephen Leslie ; RDF Television ; BBC
2001
1
Restaurants -- Customer services.
29
Restaurants -- Customer services -- Case studies : Service recovery to L.A.S.T. : the case of disgruntled customers / Kerry T. Manis, Deborah Fowler & Shane Blum
2018
1
Restaurants -- Customer services -- Great Britain : Get me the manager. Food / produced and filmed by Stephen Leslie ; RDF Television ; BBC
2001
1
Retail trade -- Customer services.
5
Securities industry -- Customer services.
3
Service industries -- Customer services.
9
Service industries -- Customer services -- Great Britain : The A to Z of customer service : tales from the sharp end / [TV Choice]
2008
1
Small business -- Customer services. : May I help you? : great customer service for small business / Jillian Mercer
2003
1
Customer services -- Social aspects.
3
Customer services -- Social aspects -- India : Phone Clones : Authenticity Work in the Transnational Service Economy / Kiran Mirchandani
2012
1
Customer services -- Southeast Asia -- Marketing.
2
Special events industry -- Customer services : Service encounters in tourism, events and hospitality : staff perspectives / Miriam Firth
2020
1
Customer services -- Standards -- Australia. : Customer satisfaction measurement : a handbook for users of AS/NZS ISO 9001:2000 / Fadil Pedic
2001
1
Customer services -- Statistical methods. : Servqual : a multiple-item scale for measuring customer perceptions of service quality / by A. Parasuraman, Valarie Zeithaml and Leonard L. Berry
1986
1
Customer services -- Study and teaching
3
Customer services -- Study and teaching -- Australia. : Getting it right at work : negotiating and problem solving / Helen de Silva Joyce, Liz Wilson, Halina Zawadzki
2007
1
Customer services -- Study and teaching -- Problems, exercises, etc : 25 reproducible activities for customer service excellence / Peter R. Garber
2005
1
Customer services -- Technological innovations
27
Customer services -- Technological innovations -- Case studies : Case studies in service innovation / Linda A. Macaulay [and others], editors
2012
1
Customer services -- Technological innovations -- Management
3
Telecom Australia http://id.loc.gov/authorities/names/n77016174 -- Customer services. http://id.loc.gov/authorities/subjects/sh99005473 : Telecom's handling of customer complaints : report from the House of Representatives Standing Committee on Transport, Communications and Infrastructure
1991
1
Telecommunication -- Customer services.
4
Telecommunication -- Customer services -- Australia.
13
Telephone -- Customer services -- Australia.
3
Telephone -- Australia -- Customer services -- Periodicals : Telecommunications performance report / Australian Communications Authority
2004
1
Telephone companies -- Customer services -- Australia. : The Universal service obligation : -payphones / Australian Communications Authority
2000
1
Customer services -- Terminology
2
Tourism -- Customer services
8
Tourism -- Customer services -- Great Britain : Get me the manager. Holidays / produced and filmed by Stephen Leslie ; RDF Television ; BBC
2001
1
Tourism -- Customer services -- Handbooks, manuals, etc : The Routledge handbook of consumer behaviour in hospitality and tourism / edited by Saurabh Kumar Dixit
2017
1
Tractor industry -- Customer services -- United States -- Case studies : Mahindra Tractors in the United States / written by Sachin Govind and Pummy Chatterjee, under the direction of S. S. George
2008
1
Customer services -- Training.
2
Transportation agencies -- Customer services -- United States : Best practices for transportation agency use of social media / edited by Susan Bregman, Kari Edison Watkins
2013
1
Undertakers and undertaking -- Customer services -- United States : Funeral home customer service A-Z : creating exceptional experiences for today's families / Alan D. Wolfelt
2004
1
Customer services -- United States
14
Customer services -- United States -- Handbooks, manuals, etc : The Nordstrom way to customer experience excellence : creating a values-driven service culture / Robert Spector & Breanne O. Reeves
2017
1
Customer services -- United States -- Management. : Call centres and human resource management : a cross-national perspective / edited by Stephen Deery and Nicholas Kinnie
2004
1
Customer services -- United States -- Management -- Case studies. : On great service : a framework for action
1995
1
Customer services -- United States -- Public opinion. : Word-of-mouth marketing / Jerry R. Wilson
1991
1
Video games industry -- Customer services : Communities of innovation : how video game makers capture millions of dollars of innovation from user communities and you can too! / David Edery and Ethan Mollick
c2010
1
Customer services -- Vocational guidance : Skill sumo. Pathways. Andrew O'Toole, customer operations, P&O Ferries / [produced by Makematic]
2019
1
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