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Customer service : Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry  1990 1
 

Customer service agents, Call center -- See Call center agents


  1
Banks and banking -- Australia -- Customer service : Banker - customer : resolving banking disputes / Wickrema Weerasooria, Nerida Wallace  1994 1
BUSINESS & ECONOMICS. -- Customer Service. : We first : how brands and consumers use social media to build a better world / Simon Mainwaring  2011 1
  Customer services -- 3 Related Subjects   3
Customer services.   455
Academic libraries -- Customer services   3
Academic libraries -- Customer services -- Congresses. : Self-service in academic libraries : future or fallacy? : proceedings of a conference organised by Information Services, University of Sunderland, in conjunction with SCONUL, held at St. Peter's Campus, University of Sunderland, 24/26 June 1996 / edited by Andrew McDonald and Janet Stafford  1997 1
Academic libraries -- Customer services -- Marketing. : Providing customer-oriented services in academic libraries / edited by Chris Pinder and Maxine Melling  1996 1
Accounting -- Customer services. : Clients4Life / Mark Lloydbottom ;David W. Cotle  2010 1
Administrative agencies -- Customer services   3
Administrative agencies -- Customer services -- Australia.   4
Administrative agencies -- Customer services -- Canada : The service state : rhetoric, reality and promise / Patrice Dutil [and others]  2012? 1
Advertising agencies -- Customer services.   5
Aeronautics, Commercial -- Customer services : Aviation communication : strategy and messages for ensuring success and preventing failures / Linda Tavlin  2019 1
Customer services -- Africa   2
Customer services -- Africa, Sub-Saharan : The V-model of service quality : an exploration of African customer service delivery metrics / by Grafton Whyte  2018 1
Customer services -- Africa, Sub-Saharan -- Case studies : The V-model of service quality : an exploration of African customer service delivery metrics / by Grafton Whyte  2018 1
Aircraft industry -- Customer services -- Quality control : Delivering excellent service quality in aviation : a practical guide for internal and external service providers / Mario Kossmann  2017 1
Airlines -- Customer services.   8
Airlines -- Customer services -- Quality control : Delivering excellent service quality in aviation : a practical guide for internal and external service providers / Mario Kossmann  2017 1
Airports -- Customer services -- England : Get me the manager. Transport / produced and filmed by Stephen Leslie ; RDF Television ; BBC  2001 1
Amusement parks -- Customer services -- Florida -- Orlando : Be our guest : perfecting the art of customer service / Theodore Kinni  2015 1
Customer services -- Asia : Service excellence in tourism and hospitality : insights from Asia / K. Thurimaran, Dirk Klimkeit, Chun Meng Tang, editors  2021 1
Customer services -- Australia.   4
Customer services -- Australia -- Auditing.   2
Australia. Centrelink http://id.loc.gov/authorities/names/nb2009012945 -- Customer services. http://id.loc.gov/authorities/subjects/sh99005473   2
Customer services -- Australia -- Handbooks, manuals, etc. : CES service standards : a staff guide for client service  1992 1
Customer services -- Australia -- Management.   4
Customer services -- Australia -- Marketing.   7
Australia. Spectrum Management Agency http://id.loc.gov/authorities/names/no99073342 -- Customer services http://id.loc.gov/authorities/subjects/sh99005473 -- Auditing. http://id.loc.gov/authorities/s : Service delivery in radio and telecommunications : Australian Telecommunications Authority and Spectrum Management Agency  1997 1
Australian Taxation Office http://id.loc.gov/authorities/names/n84050769 -- Customer services. http://id.loc.gov/authorities/subjects/sh99005473 : The taxpayers' charter : your rights, your obligations, how to be heard  1999 1
Australian Telecommunications Authority http://id.loc.gov/authorities/names/no96042896 -- Customer services http://id.loc.gov/authorities/subjects/sh99005473 -- Auditing. http://id.loc.gov/authorities : Service delivery in radio and telecommunications : Australian Telecommunications Authority and Spectrum Management Agency  1997 1
Customer services -- Automation : Deploying and customizing IBM sales center for WebSphere Commerce V6 / Rufus Credle [and others]  2007 1
Automobile industry and trade -- Customer services. : Driven to delight : delivering world-class customer experience the Mercedes-Benz way / Joseph Michelli  2016 1
Automobile industry and trade -- Customer services -- Germany : Driven to delight : delivering world-class customer experience the Mercedes-Benz way / Joseph Michelli  2016 1
Customer services -- Bangladesh -- Case studies. : Ensuring effective customer participation : a case study on mobile SIM re-registration in Bangladesh / Mashruha Zabeen, S. S. M. Sadrul Huda  2019 1
Banks and banking -- Customer services.   19
Banks and banking -- Customer services -- Australia.   5
Banks and banking -- Customer services -- Brazil : Assessing financial access in Brazil / Anjali Kumar [and others]  2005 1
Banks and banking -- Customer services -- Case studies. : Ranjan and platinum card / Ravichandran Ramamoorthy  2016 1
Banks and banking -- Customer services -- Great Britain : Banking services and the consumer : a report / by the National Consumer Council  2012 1
Banks and banking -- Customer services -- Japan. : The Japanese main bank system : its relevance for developing and transforming economies / edited by Masahiko Aoki and Hugh Patrick  1994 1
Banks and banking -- Customer services -- Periodicals   2
Banks and banking -- Customer services -- United States. : Bottomline banking : meeting the challenges for survival & success / John B. McCoy, Larry A. Frieder, Robert B. Hedges, Jr  1994 1
Beauty shops -- Customer services -- Case studies : "Yes Madam" : digitized services right here and right now / Shikha Singh (Department of Management, Symbiosis Centre for Management Studies, Symbiosis International (Deemed University), Noida, India) and Shweta Mittal (Department of Management, Bennett University, Noida, India)  2020 1
Best Buy (Firm) -- Customer services : Customer service video series. Episode 1, A tale of two businesses / [created by] Jeff Havens ; the Jeff Havens Company  2013 1
British Airways -- Customer services   2
Building trades -- Customer services -- Marketing : Design-build planning through development / Jeffrey L. Beard, Michael C. Loulakis Sr., Edward C. Wundram  2001 1
Bus industry -- Customer services -- England -- Oxford : Get me the manager. Transport / produced and filmed by Stephen Leslie ; RDF Television ; BBC  2001 1
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