Title Customer asset management at DHL in Asia / Jochen Wirtz, Indranil Sen and Sanjay Singh

Published [Bingley] : Emerald Group Publishing Limited, 2011

Online access available from: Emerald Emerging Markets    View Resource Record

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Description 1 online resource (6 pages) : color illustrations Notes Published also as volume 1, numbers 1, 2011 of Emerald emerging markets case studies Subject DHL Express (Firm) -- Management Customer services -- Management -- Case studies Genre/Form Case studies. Form Electronic book Author Sen, Indranil Singh, Sanjay

OTHER TI Emerald emerging markets case studies

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