Galaxy's Data Quality Program -- Information Quality Function Deployment -- Customer Investigation Process at Credit Suisse -- Assessing Mass Consumer Information Quality Requirements Using Conjoint Analysis -- Assessing Mass Consumer Information Quality Requirements Using Conjoint Analysis -- Information Quality -- Management of Data Streams for Large-Scale Data Mining -- Metadata Quality Problems in Federated Collections -- Analyzing Information Quality in Virtual Networks of the Services Sector with Qualitative Interview Data -- Qualtiy Measures and the Information Consumer -- DQ Options -- Purpose-Focused View of Information Quality
Summary
"Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for practitioners concerned with the management of information"--Provided by publisher
