Title The emotional intelligence activity kit : 50 easy and effective exercises for building EQ / Adele B. Lynn and Janele R. Lynn

Edition First edition Published New York : AMACOM-- American Management Association, 2015

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Description 1 online resource Contents Emotional intelligence : the framework for great performance -- How to use this book -- What you'll see for each activity -- A guide to the fifty activities -- The activities Summary Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar! Studies prove that emotional intelligence-knowing how to manage emotions, empathize, build relationships, and more-drives performance. But how do you get naturally resistant people to practice new ways of thinking?Trainers, coaches, and organizational development professionals can now break through and trigger lasting EQ improvements. The fifty original activities in The Emotional Intelligence Activity Kit help:Promote introspectionIncrease empathyImprove social skillsBoost personal influenceInspire purposeBring everyone on boardMake learning stickFrom setup instructions to debriefing questions, these simple exercises are quick to deploy and target key areas that benefit most from EQ training: leadership, project management, customer service, teamwork, sales, and more. Know-it-all bosses, overcompetitive colleagues, or leaders who rarely leave their offices-common EQ problems such as these damage not just camaraderie, but also results. Fix them fast, and create thriving, successful organizations Notes Revised edition of: The emotional intelligence activity book, ©2002 Bibliography Includes bibliographical references and index Notes English Print version record Subject Emotional intelligence -- Problems, exercises, etc Success in business -- Problems, exercises, etc PSYCHOLOGY -- Physiological Psychology. Emotional intelligence Success in business Genre/Form Electronic books exercise books. Problems and exercises Problems and exercises. Problèmes et exercices. Form Electronic book Author Lynn, Janele R Lynn, Adele B. Emotional intelligence activity book ISBN 9780814449240 0814449247

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