| Description |
1 online resource : illustrations |
| Series |
SAGE Business Cases |
|
SAGE Business Cases
|
| Summary |
The human resource (HR) manager of a business process outsourcing (BPO) company in India faces a complex problem. Several new hires have expressed concern after receiving their first paycheck. The employees feel that they have been paid less than they were promised and are accusing the employer of cheating them. The HR business partner investigates and finds that the confusion is because of the cost to company (CTC) figure, which was shared at the time of hire. This number indicates the total amount of expenses a company spends on an employee in a year. It is standard practice to share this number to attract and hire staff in India. Most employees that join this BPO are very young and often it is their first-ever job. Due to inexperience, they are not well versed in understanding the salary terms discussed in the offer letter. Attrition in the BPO sector is very high, which makes the market for talent highly competitive. The HR business partner wonders whether it is wise to educate potential hires about what their gross earnings will be after joining the company. However, she is also afraid that they may change their mind and not accept the job offer. Would it help to align their compensation package with other BPO companies? What should her company do to attract and retain employees? |
| Bibliography |
Includes bibliographical references |
| Notes |
Description based on XML content |
| Subject |
Employee retention -- India -- Case studies
|
|
Employees -- Recruiting -- India -- Case studies
|
|
Employee retention
|
|
Employees -- Recruiting
|
|
India
|
| Genre/Form |
Case studies
|
| Form |
Electronic book
|
| ISBN |
9781529611649 |
|
1529611644 |
|
