Part 1. The millennial phenomenon. The millennials and you -- Aren't we all just the same? -- The effective managers versus the challenged managers -- The points of tension between managers and millennials -- Part 2. Discover the core competencies for managing today's workforce. Be flexible : when letting them have it their way makes sense -- Create the right rewards : rewarding the right things in the right ways -- Put their imagination to work : they are at the head of the creative class -- Build a relationship : first them, then you -- Be positive when correcting : fragile, handle with care -- Don't take things personally : it is not always about you -- Show them the big picture : the big picture does not exist until you help them see it -- Include the details : ambiguity is their kryptonite -- Make it matter to them : they want to know "why" before "what" -- Part 3. Your competitive advantage. Building a millennial-friendly culture -- Mentoring millennials
Summary
"Millennials are more alike than any other generation before them due in large part to rapid advances in technology that let us share more experiences together. These same rapid advances are also redefining the fundamental ways businesses operate, and this revised edition includes the international perspective today's valuable leadership needs to attract and retain these high-performing workers with very different values and expectations. The authors reexamines the differences between generations work today in businesses around the world, with insightful exploration into what makes the Millennial generation so different from the ones that came before. The authors reveal nine specific points of tension commonly arising from clashing value systems among generations and prescribe nine proven solutions to resolve conflict and build communication, nurture collaborative teams, and create long-lasting relationships among colleagues of every age"--Publisher description
