Introduction: To Liberalize or to Protect? A Major Dilemma for Governments / Yair Aharoni -- Ch. 1. Changing Role of Government in Services / Yair Aharoni -- Ch. 2. Governmental Intervention in Services: A Cultural Specificity/Information Technology Framework / Karin Fladmoe-Lindquist -- Ch. 3. Effects of Regionalism on Industrial Policies / Jack N. Behrman -- Ch. 4. The Political and Fiscal Logic of Service Privatization in Developing Countries / William Ascher -- Ch. 5. Privatization and Deregulation of Telecommunications: The Latin American Experience / Ravi Ramamurti -- Ch. 6. Advertising Services in an Era of Open International Markets / Peter Daniels -- Ch. 7. The Changing International Insurance Industry / Nicos Scordis and Frances Katrishen -- Ch. 8. Management Consulting / Yair Aharoni -- Ch. 9. Home Countries' Effects on the Competitive Position of Advertising Agencies: Contrasting Success and Failure / Lilachi Nachum
Summary
This book examines the globalization of the service industry and the radical alteration that this has caused to the role of government. It will be helpful to managers in service industries who wish to learn more about changes in the environment in which they operate, and it also is essential reading for government officials who deal with the services sector. Written by some of the most knowledgeable experts in the field, the book surveys the structure and evolution of several industries and evaluates the different governmental roles that each has necessitated
