Machine generated contents note: 1.Hearing as a Social Issue / Rebecca Phillips -- 2.Stigma and its Consequences for Social Identity / Lean O'Brien -- 3.The Emergence of the Social Perspective in Hearing Services / Anthony Hogan -- 4.The Need for Paradigm Change / Isabel Latz -- 5.Engaging in Change at a Personal Level -- the Importance of Learning to be Affected / Anthony Hogan -- 6.Societal Change: Towards a More Comprehensive Re-structuring of Hearing Services / Anthony Hogan