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Book Cover
E-book
Author Agnihotri, Arpita, author

Title Lemonade : artificial intelligence-based value innovation in home and renters insurance industry / Arpita Agnihotri, Saurabh Bhattacharya
Published London : SAGE Publications: SAGE Business Cases Originals, 2022

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Description 1 online resource
Series SAGE Business Cases
SAGE Business. Cases
Summary The case discusses how Lemonade Inc., an insurtech startup, captured value for Millennials by lowering insurance premium requirements by almost 50% compared with that charged by large insurance companies, also processing claims within a few minutes. Lemonade especially utilized artificial intelligence and behavioral economics such that their business practice has zero paperwork and instantly approves insurance policies and claim reimbursements. However, by 2020 Lemonade had less than 0.1% of the home and renters insurance market in the United States, which was led by large insurance companies such as State Farm and Allstate. Lemonade's database also had a relatively small number of customers, which adversely influenced the preciseness of data required for behavioral analytics. If companies such as State Farm, with much larger databases, digitize their insurance products, Lemonade's challenges will become further aggravated. What can Lemonade CEO Daniel Schreiber use as competitive advantage against large traditional insurance companies? What should he do to improve the working of Lemonade's data analytics?
Bibliography Includes bibliographical references and index
Notes Description based on XML content
Subject Homeowners insurance -- United States -- Case studies
Renters insurance -- United States -- Case studies
Homeowners insurance.
Renters insurance.
United States.
Genre/Form Case studies.
Form Electronic book
Author Bhattacharya, Saurabh, author
ISBN 9781529772036
1529772036