1. Enslaved watchmen : surveillance and sousveillance in Jamaica and the British Atlantic world / Caitlin Rosenthal and Cameron Black -- 2. The information bazaar : mail-order magazines and the Gilded Age trade in consumer data / Richard K. Popp -- 3. The case of the competing Pinkertons : managing reputation through the paperwork and bureaucracy of surveillance / Jamie L. Pietruska -- 4. Mystery shoppers and self-monitors : managing emotional labor to improve the corporate image / Daniel Robert -- 5. The watchful gaze behind the welcoming smile : surveilling the guest in American hotels in the interwar period / Megan Elias -- 6. Seeing straight : policing sexualities in 1930s Manhattan nightclubs / Jennifer Le Zotte -- 7. High priority : business's war on drugs and the expansion of surveillance in the United States / Jeremy Milloy -- 8. Why did Uptown go down in flames? Uptown cigarettes and the targeted marketing crisis / Dan Guadagnolo -- 9. Surveillance capitalism online : cookies, notice and choice, and web privacy / Meg Leta Jones -- Afterword / Sarah E. Igo
Summary
"Surveillance Capitalism in America offers a crucial historical perspective on the intimate relationship between surveillance and capitalism. While surveillance is often associated with governments, today the role of the private sector in the spread of everyday surveillance is the subject of growing public debate. Tech giants like Google and Facebook are fueled by a continuous supply of user data and digital exhaust. Surveillance is not just a side effect of digital capitalism; it is the business model itself, suggesting the emergence of a new and more rapacious mode of capitalism: surveillance capitalism."-- Provided by publisher
Analysis
Advertising
American labor history
Consumer data
Corporate espionage
Digital economy
Digital privacy
Information
Management
Marketing
Media Studies
Pinkerton detective agency
Plantation slavery
Surveillance
War on Drugs and Workplace policies
Bibliography
Includes bibliographical references and index
Notes
Josh Lauer is Associate Professor of Communication at University of New Hampshire. Kenneth Lipartito is Professor of History at Florida International University
