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Author Booth, Char.

Title Hope, hype, and VoIP : riding the library technology cycle / Char Booth
Published Chicago, IL : ALA TechSource, [2010]
©2010
Online access available from:
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Description 1 online resource (47 pages) : illustrations
Series Library technology reports ; v. 46, no. 5
Library technology reports ; v. 46, no. 5
Contents VoIP demystified -- IP phones, software VoIP, and integrated and mobile VoIP -- VoIP in professional communication, collaboration, and development -- VoIP in reference, user services, and instruction -- Video kiosk as hype cycle -- Lessons for library innovation -- Knowledge sharing and the next-generation network
Summary Char Booth examines the long-term adoption of one established tool, Voice over Internet Protocol (VoIP) in order to gain insight into the library innovation process
Bibliography Includes bibliographical references
Notes Print version record
Subject Internet telephony -- Use studies.
Libraries and the Internet.
Libraries -- Information technology.
Library use studies.
Genre/Form Use studies.
Form Electronic book
ISBN 0838991246
0838991254 (electronic bk.)
1283174162
9780838991244
9780838991244 (e-book)
9780838991251 (electronic bk.)
9781283174169
(paperback)
(paperback)