ACCESS FOR ALL: THE IMPACT AND ROLE OF COMPUTERS AND THE INTERNET IN PUBLIC LIBRARIES; Library of Congress Cataloging-in-Publication Data; CONTENTS; PREFACE; Chapter 1: OPPORTUNITY FOR ALL: HOW THE AMERICAN PUBLIC BENEFITS FROM INTERNET ACCESS AT U.S. LIBRARIES; FOREWORD; ACKNOWLEDGMENTS; EXECUTIVE SUMMARY; 1. INTRODUCTION; 2. BACKGROUND; 3. PURPOSE AND METHODS; 4. PUBLIC LIBRARY VISITS; 5. ACCESSING ONLINE LIBRARY RESOURCES; 6. PUBLIC LIBRARY INTERNET USERS; 7. USES OF PUBLIC LIBRARY INTERNET CONNECTIONS; 8. RECOMMENDATIONS; 9. FUTURE RESEARCH; APPENDICES; REFERENCES; FURTHER READINGS
Chapter 2: OPPORTUNITY FOR ALL: HOW LIBRARY POLICIES AND PRACTICES IMPACT PUBLIC INTERNET ACCESSFOREWORD; EXECUTIVE SUMMARY; 1. INTRODUCTION; 2. STRATEGIES FOR DIGITAL INCLUSION; 3. PUBLIC ACCESS SERVICES IN FOUR COMMUNITIES; 4. A LOOK AT THE FACTORS THAT AFFECT THE CHARACTER OF PUBLIC ACCESS SERVICE; 5. RECOMMENDATIONS; REFERENCES; INDEX
