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Book Cover
Book

Title Managing strategic enterprise systems and e-government initiatives in Asia : a casebook / edited by Pan Shan-Ling
Published Singapore : World Scientific, [2004]
©2004

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Location Call no. Vol. Availability
 W'BOOL  658.4038095 Pan/Mse  AVAILABLE
Description xviii, 160 pages : illustrations ; 23 cm
Series Series on innovation and knowledge management ; vol. 1
Series on innovation and knowledge management ; vol. 1
Contents Infosys Technologies Limited, India / Ravi Shankar Mayasandra -- NCS Private Limited, Singapore / Anand Ramchand -- Enterprise Resource Planning (ERP) maintenance and upgrade management and challenges / Celeste Ng See-Pui -- UNI, Singapore / Sathish Sritharan -- Singapore Police Force, One-Stop Public Entertainment Licensing Centre (OSPEC) / Calvin Chan Meng Lai -- The Infocomm Development Authority of Singapore (IDA) / Eric T.K. Lim -- Supreme Court Registry Office of South Korea (SCRO) / Hyun Jeong Kim, Yasmin Merali, and Jimmy Huang -- Inland Revenue Authority of Singapore (IRAS) / Tan Chee Wee
Summary This book presents a socio-technical view of strategic informationsystems issues such as enterprise systems implementation andmanagement, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studiesdocumenting experiences of utilizing enterprise systems ande-government initiatives in organizations and government agencies fromAsia-Pacific countries such as Australia, India, Singapore, and SouthKorea
Notes Title from title screen
Bibliography Includes bibliographical references
Subject Business -- Data processing.
Management information systems.
Electronic government information -- Asia.
Information technology -- Management.
Electronic commerce -- Asia.
Management information systems -- Asia.
Management information systems -- Pacific Area.
Knowledge management -- Asia.
Knowledge management -- Pacific Area.
Internet in public administration -- Asia.
Internet in public administration -- Pacific Area.
Management information systems -- Singapore -- Case studies.
Local government -- Singapore -- Data processing -- Case studies.
Knowledge management -- Singapore -- Case studies.
Local government -- Asia -- Data processing -- Case studies.
Knowledge management -- Asia -- Case studies.
Management information systems -- Asia -- Case studies.
Information technology -- Management -- Case studies.
Genre/Form Case studies.
Case studies.
Author Pan, Shan-Ling.
LC no. 2004348824
ISBN 9812389075 paperback