| Description |
1 online resource |
| Series |
Management Pocketbooks |
|
Management Pocketbooks
|
| Contents |
Cover; Copyright Notice; Enjoy the read!; Title page; Contents; Publisher; INTRODUCTION; IMPACT OF ORGANISATIONAL CHANGE; WORDS THAT SHAPED TODAY'S LEADERS; AIMS OF THIS POCKETBOOK; WHAT THIS BOOK IS; WHAT IS EMOTIONAL INTELLIGENCE?; WHY EQ: THEN AND NOW?; WHY BOTHER TO DEVELOP YOUR EQ?; THE FIVE STEPS TO EMOTIONAL INTELLIGENCE; FIVE-STEP MODEL; MODEL APPROACH; STEP 1: SELF-AWARENESS; WHO AM I AS A MANAGER?; EXAMPLE; TUNING INTO YOUR SENSES; EXERCISE: GAUGING THE MOOD; GETTING IN TOUCH WITH YOUR FEELINGS; KNOWING YOUR GOALS; TIPS FOR IDENTIFYING YOUR GOALS; SETTING YOUR GOALS |
|
Step 2: emotion managementthe dynamics of emotion; worry buster technique; applying the worry buster technique; the 5-step freeze-frame technique; step 3: self-motivation; adopt positive self-talk; build your 'a' team; visualise an inspirational mentor; visualise & anchor an inspirational mentor; visualise an inspirational mentor; create an ei environment; interpersonal intelligence (steps 4 & 5); step 4: relationship management; step 5: emotion coaching; e-coach capabilities; role of the e-coach; assessing & developing your emotional intelligence; assessing your emotional intelligence |
|
THE BOSTON EI QUESTIONNAIREEI DEVELOPMENT PLAN; WHAT CAN I DO TO RAISE MY EI?; SOME FEELING WORDS; TEN HABITS OF EMOTIONALLY INTELLIGENT PEOPLE; DEVELOPING AN EMOTIONALLY INTELLIGENT ORGANISATION; EI AS A CHANGE MANAGEMENT STRATEGY; STEP 1: SECURE COMMITMENT; STEP 2: PREPARE FOR CHANGE; STEP 3: TRAIN & DEVELOP; STEP 4: MAINTAIN & EVALUATE; EXAMPLE EI DEVELOPMENT PROGRAMME; FINAL THOUGHTS & REFLECTIONS; FURTHER READING; EI RESOURCES -- EQ ASSESSMENT TOOLS; EI RESOURCES -- EQ DEVELOPMENT; About the Author; Title listings |
| Summary |
""Easy on the eye with humorous illustrations, this little book teaches us about ourselves and the huge role our emotions play. It is a great size for dipping in and out of, hitting the spot on every scenario. The book is broken down into clear sections, firstly identifying EI, then advising how to develop your own EI, complete with informative teachings on how to achieve this. Who would benefit from reading this book? A shorter list would be who wouldn't, as it is for managers, team leaders and team players alike. Many of the scenarios can even be adapted to life outside the work place a |
| Notes |
Title from title screen |
| Bibliography |
Includes bibliographical references |
| Subject |
Emotional intelligence -- Handbooks, manuals, etc
|
|
Management -- Psychological aspects -- Handbooks, manuals, etc
|
|
Personnel management -- Psychological aspects -- Handbooks, manuals, etc
|
|
Emotional intelligence
|
|
Management -- Psychological aspects
|
|
Personnel management -- Psychological aspects
|
| Genre/Form |
Handbooks and manuals
|
| Form |
Electronic book
|
| Author |
Hailstone, Phil.
|
| ISBN |
9781908284105 |
|
1908284102 |
|
