Introduction to negotiation -- The essentials of negotiation -- Style, strategy, and tactics -- Legal negotiations -- Preparation and planning : an overview -- Understanding the context -- Analysis : objectives -- Persuasion : the role of argument -- Analysis : formulating arguments -- Information exchange -- Preparation : concessions -- Planning your strategy -- Planning the structure -- Considering possible tactics -- Communicating effectively -- Conducting an effective negotiation -- Dealing with difficulties -- Recording and enforcing a negotiated agreement -- Assessing negotiation skills -- Appropriate dispute resolution
