Sheila Courtenay presents techniques for nurses to adopt when counselling the seriously or terminally ill patient. These are: empathy; active listening; keeping silences; appropriate questioning techniques; allow ventilation of feelings. A role play demonstrates the techniques in action
Performer
Presented by Sheila Courtenay
Notes
“This material has been reproduced by or on behalf of Deakin University pursuant to s200AB of the Copyright Act 1968 (the Act)"
Originally produced in VHS format, 1991
DVD
Available for Deakin University staff and students only