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Book
Author Shore, Lori Anne

Title Employee competency and marketing performance : an empirical investigation / by Lori Anne Shore
Published [Place of publication not identified] : [publisher not identified], 2007

Copies

Location Call no. Vol. Availability
 MELB  658.8 Sho/Mca  AVAILABLE
Description xx, 378 leaves ; 30 cm
Summary The research found strong support for a systems model of the relationship between marketing competency and marketing performance in Australia and Britain. Although employees perceived that they were less competent than preferable to do the job well, marketing competency, combined with management control, was identified as important to performance
Notes Submitted to the Deakin Business School, Faculty of Business and Law, Deakin University
Degree conferred 2008
Thesis (Ph.D.)--Deakin University, Victoria, 2007
Bibliography Includes bibliographical references (leaves 321-350)
Subject Marketing -- Management.
Employees -- Training of -- Marketing.
Organizational effectiveness -- Evaluation.
Genre/Form Academic theses.
Author Deakin University. Faculty of Business and Law.
Deakin Business School