Description |
1 online resource (254 pages) |
Series |
ASPA Series in Public Administration and Public Policy |
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ASPA Series in Public Administration and Public Policy
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Contents |
Front cover; Contents; Prologue; Foreword; Acknowledgments; About the Author; Chapter 1. Organizational Assessment and the Public Sector; Chapter 2. Assessment as a Communication Process; Chapter 3. Applying Assessment Practices in the Public Sector; Chapter 4. The Public Sector Assessment and Improvement Model; Chapter 5. Implementing a Self-Assessment Program; Chapter 6. Assessment, Improvement, and the Process of Organizational Change; Chapter 7. Case Studies and Best Practices in Assessing Public Sector Organizations; Chapter 8. The Future of Assessment |
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Appendix A: The Public Sector Assessment and Improvement ModelAppendix B: The Public Sector Assessment and Improvement Model-Short Form; Appendix C: Exercises; Appendix D: Tools for Organizational Change Efforts; Glossary; Bibliography; Index; Back cover |
Summary |
In order to implement an integrated cycle of assessment, planning, and improvement, government agencies need a framework for organizational assessment that speaks to their unique needs. This book provides those who manage or work in government with an understanding of and a methodology for assessment |
Notes |
Print version record |
Subject |
Organizational effectiveness -- United States -- Evaluation
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Administrative agencies -- United States -- Management -- Evaluation
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Administrative agencies -- Management -- Evaluation
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Organizational effectiveness -- Evaluation
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United States
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Form |
Electronic book
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ISBN |
9781420084214 |
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1420084216 |
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