Description |
1 online resource (xxi, 340 pages) : illustrations |
Contents |
Introduction / Peter Leisink, Lotte B. Andersen, Gene A. Brewer, Christian B. Jacobsen, Eva Knies, and Wouter Vandenabeele -- Part I. Key concepts and the public sector context. Stakeholders, Public Value(s), and Public Service Performance Research / Lotte B. Andersen, Gene A. Brewer, and Peter Leisink -- People Management: Integrating Insights from Strategic Human Resource Management and Leadership / Christian B. Jacobsen and Eva Knies -- An Institutional Perspective on Public Services: Managing Publicness, Identities, and Behavior / Nina Van Loon and Wouter Vandenabeele -- Part II. Public Management and Public Service Performance. Public Managers' Contribution to Public Service Performance / Lotte B. Andersen, Christian B. Jacobsen, Ulrich T. Jensen, and Heidi H. Salomonsen -- Managers as Insiders or Outsiders to Public Organizations: Publicness Fit, Leadership, and Organizational Performance / Oliver James, Ayako Nakamura, and Nicolai Petrovsky -- Antecedents of Managers' People Management: Using the AMO Model to Explain Differences in HRM Implementation and Leadership / Eva Knies, Sophie Op de Beeck, and Annie Hondeghem -- How Can Public Managers Use Performance Management for Improvement without Demotivating Employees? / Poul A. Nielsen and Caroline H. Grøn -- Linking HRM Systems with Public Sector Employees' Performance: The Way Forward / Julian S. Gould-Williams and Ahmed M. S. Mostafa -- Managing a Diverse Workforce / Tanachia Ashikali, Sandra Groeneveld, and Adrian Ritz -- Leading Change in a Complex Public Sector Environment / Anne Mette Kjeldsen and Joris Van der Voet -- Part III. Public Management, Job Performance, and Employee Outcomes. Public Sector Employee Well-Being: Examining Its Determinants Using the JD-R and P-E Fit Models / Bram Steijn and David Giauque -- Value Conflicts in Public Organizations: Implications and Remedies / Ulrich T. Jensen, Carina Schott, and Trui Steen -- Public Service Motivation and Individual Job Performance / Adrian Ritz, Wouter Vandenabeele, and Dominik Vogel -- Managing Employees' Employability: Employer and Employee Perspectives / Jasmijn Van Harten and Brenda Vermeeren -- Conclusion: Directions for Future Research and Practice / Peter Leisink, Lotte B. Andersen, Gene A. Brewer, Christian B. Jacobsen, Eva Knies, and Wouter Vandenabeele |
Summary |
Through a comparative overview of public administration performance in twenty-eight EU member states, this book takes a critical, multidisciplinary approach to address how management can make a meaningful contribution to the performance of public services |
Bibliography |
Includes bibliographical references and indexes |
Notes |
Description based upon print version of record |
Subject |
Local government -- Personnel management
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Local officials and employees -- Supervision of
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Public administration -- European Union countries -- Management
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Public administration -- Evaluation
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County services -- European Union countries -- Management
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Government productivity -- European Union countries
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Government productivity
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County services -- Management
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Public administration -- Evaluation
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Public administration -- Management
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Local government -- Personnel management
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European Union countries
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Form |
Electronic book
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Author |
Leisink, Peter, 1952- editor.
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Bøgh Andersen, Lotte, 1973- editor.
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Brewer, Gene A., editor.
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Jacobsen, Christian Bøtcher, editor.
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Knies, Eva, editor.
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Vandenabeele, Wouter, editor.
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ISBN |
9780192645586 |
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0192645587 |
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9780191914683 |
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0191914681 |
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9780192645593 |
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0192645595 |
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