Title CAVAL Reference Interest Group Working Party on Performance Measures for Reference Services : final report / Rosemary Cotter ... [and others]

Published Bundoora, Vic. : CAVAL, 1998

Copies

Location	Call no.	Vol.	Availability
MELB INFO	025.527770994 Cav/Cri	Final	LIB USE ONLY

Description 100 pages : illustrations ; 30 cm Notes "December, 1998" Bibliography Includes bibliographical references Notes Available also via World Wide Web Subject Academic libraries -- Reference services -- Australia -- Victoria -- Evaluation. Academic libraries -- Reference services -- Australia -- Evaluation. Library use studies -- Australia. Library use studies. Reference services (Libraries) -- Evaluation. Reference services (Libraries) -- Australia -- Evaluation. Author Cotter, Rosemary CAVAL Limited. CAVAL Reference Interest Group. Working Party on Performance Measures for Reference Services. LC no. 00002010 ISBN 0958718229

Other Titles Working Party on Performance Measures for Reference Services Performance measures for reference services

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