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2014
Chang, C. M. (Ching Ming), 1935- author.
First edition
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2018
International Conference on the Human Side of Service Engineering (2017 : Los Angeles, Calif.)
Cham, Switzerland : Springer, [2018]
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2002
Great Britain. Office of Government Commerce.
London : Stationery Office, 2002
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2013
Kozak, Metin
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2012
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2021
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Washington, DC : World Bank Group, [2021]
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2015
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2011
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2013
Dallas, TX : Dallas County Community College District, 2013
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2021
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2016
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2020
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2018
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2020
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Cambridge, United Kingdom ; New York, NY : Cambridge University Press, 2020
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2006
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Basingstoke [England] ; New York : Palgrave Macmillan, 2006
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2020
Bhide, Shashanka
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1990
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New York : Free Press ; London : Collier Macmillan, [1990]
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2011
Meroni, Anna.
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2018
Foglieni, Francesca
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2017
Sangiorgi, Daniela
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2017
London ; New York, NY : Bloomsbury Academic, 2017
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2014
Culiuc, Alexander, author, author.
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2006
Jansson, Jan Owen.
Cheltenham, UK ; Northampton, MA : Edward Elgar, [2006]
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1983
Chicago, IL : American Marketing Association, [1983]
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2015
Newcastle upon Tyne : Cambridge Scholars Publishing, [2015]
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2011
6th edition
Detroit, Mich. : Gale, 2011
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2018
Seventh edition
Farmington Hills, Michigan : Gale, [2018]
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2016
Newcastle upon Tyne : Cambridge Scholars Publishing, 2016
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2005
Paris, France : OECD, [2005]
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2016
Cham : Springer Science and Business Media, 2016
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2015
International Conferences on Exploring Service Science (6th : 2015 : Porto, Portugal)
Cham : Springer, 2015
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2012
International Conference on Exploring Services Science (3rd : 2012 : Geneva, Switzerland)
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2017
Oxford, United Kingdom ; New York, NY : Oxford University Press, 2017
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2017
Linden, Henrik, author
London, United Kingdom : Palgrave Macmillan, [2017]
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2018
Singapore : Springer, 2018
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2008
Woll, Cornelia, author.
Ithaca : Cornell University Press, 2008
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1995
Glasmeier, Amy
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2008
Young, Laurie, 1955-
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2015
Cham : Springer, 2015
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