Contents -- Foreword -- Acknowledgments -- Introduction -- PART I LAYING THE GROUNDWORK -- 1 An Introduction to the Information Economy -- 2 A Closer Look at Information Technology and the Information Age -- 3 Productivity and Production Theory -- 4 Empirical Studies on Productivity and Information Technology Investment at the Firm Level -- 5 Theoretical Background of and Empirical Work Regarding Information Technology and Corporate Profits -- PART II A MORE DETAILED LOOK AT INFORMATION TECHNOLOGY FACTORS THAT PROMOTE FIRM EFFICIENCY
6 A Detailed Look at Information Technology and U.S. Industry7 Software Applications That Enhance Knowledge -- 8 Economic Principles and Information Technology: A Focus on Market Exchanges and the CRM Principle -- 9 The Information Bubble -- 10 Micro Productivity and Macro Implications -- Appendix A: Empirical Results for Translog Analysis of Firm- Level Production Functions -- Appendix B: Empirical Results for Translog Analysis of IT Intensity Industry Sectors -- Numbers for Empirical Work -- Glossary of Information Technology Terms -- Selected Bibliography
Bibliography
Includes bibliographical references (pages 225-230) and index