Quality : the basics -- ISO9001 and its myths -- ISO9004 : the guideline document -- The future and ISO9000 -- Implementation : a how-to guide -- The certification of management systems
Summary
In Exploding the Myths Surrounding ISO 9000, Andrew W Nichols debunks many of the common misconceptions about the standard, and describes the many advantages it brings. Drawing on more than 25 years of hands-on experience, Andy gives clear, practical and up-to-date advice on how to implement ISO 9000 to maximum effect
