Introduction -- What can we do first and fast? -- Performance analysis basics -- Opportunities for performance analysis -- Putting the speed in performance analysis -- Communicating to gather information and support -- What technology contributes -- Finding meaning, communicating results -- Tales from the trenches -- Into the future
Summary
This thorougly revised classic provides guidelines for HR and Training professional on how to quickly determine performance needs before investing precious time and resources. When trainers, consultants, and problem-solvers need to figure out what's wrong with an organization--and they need a solution fast--they need this book
Bibliography
Includes bibliographical references (pages 261-268) and index
