The truth about performance management -- How did we arrive at today's best practices? -- Getting started -- A model performance management process -- Performance management system implementation -- Legal requirements -- Developing objectives and measuring results -- Developing behavioral performance standards -- Conclusion
Summary
Performance Management presents an end-to-end practical model of effective performance management that shows how to develop and implement performance management systems that drive results. It goes beyond prescribing typical best practicesand instead focuses on what it really takes to implement performance management effectively. The book provides nuts and bolts guidance for how to develop effective performance measures. Providing both practical advice, tools, and examples, this book translates best practices, ideas, and concepts into concrete and practical development and implementation steps
Bibliography
Includes bibliographical references (pages 185-189) and index
