2014

98 Opportunities to Improve Management in Government

Liff, Stewart



 

2008

Balanced scorecard step-by-step for government and nonprofit agencies

Niven, Paul R.
2nd ed


 

2000

The impact of ethnic heterogeneity on the quantity and quality of public spending

Kuijs, Louis, author.

[Washington, D.C.] : International Monetary Fund, Fiscal Affairs Department, 2000

 

2018

Improving the quality of East and West European public services

London : Routledge, 2018

 

2011

Lean-six sigma for the public sector : leveraging continuous process improvement to build better governments

Cole, Brandon, 1982- author.

Milwaukee, Wisconsin : ASQ Quality Press, 2011

 

2007

The new bureaucracy : quality assurance and its critics

Travers, Max.



 

2010

Outcome-oriented public management : a responsibility-based approach to the new public management

Schedler, Kuno.



 

2007

Performance accountability and combating corruption

 

2011

Program Budgeting and the Performance Movement : the Elusive Quest for Efficiency in Government

West, William F



 

2011

Program budgeting and the performance movement : the elusive quest for efficiency in government

West, William F



 

2006

Public service performance : perspectives on measurement and management

 

2018

Quality matters : seeking confidence in evaluating, auditing, and performance reporting

Abingdon : Routledge, 2018

 

1994

Total quality management in the public sector : an international perspective

Morgan, Colin, 1934-

Buckingham, England ; Philadelphia : Open University Press, 1994

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