1. Teams are everywhere -- 2. Emergence of the team idea -- 3. Team building: how the concept has matured -- 4. Is team building needed? making a diagnosis -- 5. Planning the initial team-building program -- 6. Design options: an overview -- 7. Follow-up: what happens after the team-building session -- 8. Developing the new team -- 9. Conflict programs in the ongoing team -- 10. Revitalizing the complacent team -- 11. Reducing interteam conflict -- 12. Overcoming unhealthy agreement -- 13. People problems in teams -- 14. When team building should not be used -- 15. The future of team building
