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Book Cover
E-book
Author Gwin, Catherine

Title Sharing Knowledge : Innovations and Remaining Challenges
Published Washington, D.C. : World Bank, 2003

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Description 1 online resource (xvi, 103 pages) : illustrations
Series World Bank e-Library
Summary Annotation The World BankA'-s commitment in 1996 to become a global knowledge bank proposed broad-ranging internal and external changes aimed at expanding the sharing of knowledge among staff, clients, and partners. While the transfer of knowledge and information had always been a dimension of the BankA'-s role, the knowledge initiative sought to broaden the scope and raise the profile of this function. The purpose was to improve the quality of Bank operations and enhance the capacity of client countries to achieve development goals. This review finds that the Bank has made good progress in establishing the tools and activities to support its initiative, but it has not established adequate business processes and management responsibilities for achieving the strategic intent of making knowledge sharing a way of doing business and empowering clients. Although access to Bank knowledge has improved, improved access does not guarantee that the shared knowledge will be adopted, adapted, and applied. For that to happen, knowledge sharing has to be embedded in work processes. The review recommends that the Bank take three sets of actions:More strategic direction and oversight of the BankA'-s knowledge processes by Bank managementLinking knowledge-sharing activities to lending and nonlending processesSetting monitorable outcome objectives and supporting performance indicators for knowledge-sharing programs and activities with agreed procedures for monitoring and evaluating Bank knowledge-sharing programs and activities
Notes "An OED evaluation."
Bibliography Includes bibliographical references (pages 101-103)
Notes English
Print version record
Subject World Bank -- Information resources management -- Evaluation
World Bank -- Information services -- Evaluation
SUBJECT World Bank fast
Subject Information resources management -- Evaluation
Information services -- Evaluation
Form Electronic book
LC no. 2003070251
ISBN 9780821357125
0821357123
1280085118
9781280085116
9786610085118
6610085110
0585495238
9780585495231