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Book Cover
E-book
Author Markou, Christiana.

Title Consumer Protection, Online Shopping Platforms and EU Law
Published Florence : Routledge, 2019

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Description 1 online resource (281 pages)
Series Markets and the Law Ser
Markets and the law.
Contents Cover; Half Title; Series Page; Title Page; Copyright Page; Table of Contents; Preface; 1. Introduction; 1.1 Setting the scene; 1.2 Shopping agents and automated marketplaces worthy of legal examination; 1.3 Methodology; 1.4 Explaining shopping agents and automated marketplaces; 1.4.1 Explaining shopping agents; 1.4.2 Explaining automated marketplaces; 1.5 Risks and legal issues: categorization; 2. Information-related risks: Bad purchase decisions and frustration of consumer expectations; 2.1 General
2.2 Marketing representations and information on limitations and characteristics: illustrating the risks2.2.1 Marketing representations; 2.2.2 Information on limitations and other characteristics; 2.3 Marketing representations and information on limitations and characteristics: the EU legal response; 2.3.1 General; 2.3.2 E-Commerce Directive (ECD); 2.3.3 Consumer Rights Directive (CRD) and Services Directive (SD); 2.3.4 Unfair Commercial Practices Directive (UCPD)
2.3.5 Legal response to the issues pertinent to marketing representations and information on limitations and other characteristics: concluding remarks2.4 Purchase-related information provided and considered on the relevant platforms: illustrating the risks; 2.5 Purchase-related information provided and considered on the platforms: the legal response; 2.5.1 Shopping agents; 2.5.2 Automated marketplaces; 2.5.3 Legal response pertaining to purchase-related information provided and considered on the platforms: concluding remarks; 3. Unreliable transactions and traditional fraud risks; 3.1 General
3.2. Unreliable transactions and traditional fraud: illustrating the risks3.3. Unreliable transactions and traditional fraud risks: the EU legal response; 3.3.1 Introductory remarks; 3.3.2 The E-Commerce Directive (ECD); 3.3.3 Liability and safety-related Directives; 3.3.4 Unfair Commercial Practices Directive (UCPD); 3.3.5 Second Payment Services Directive (PSD2); 3.4 Unreliable transactions and traditional fraud: concluding remarks; 4. Risks relating to data protection (and privacy) on automated marketplaces
4.1 General remarks (and the relationship between data protection and transactional security)4.2 Data protection (and privacy): illustrating the risks and an appropriate legal response; 4.3 User confidentiality (data protection risks): the EU legal response; 4.3.1 General remarks; 4.3.2 Is it personal data?; 4.3.3 Are they data controllers and/or processors?; 4.3.4 The data protection obligations under the EU data protection legal regime; 4.3.5 Overseeing providers of privacy credentials and encouragement of merchant participation in self-regulatory schemes; 4.4 Concluding remarks
Summary This book looks at two technological advancements in the area of e-commerce, which dramatically seem to change the way consumers shop online. In particular, they automate certain crucial tasks inherent in the shopping' activity, thereby relieving consumers of having to perform them. These are shopping agents (or comparison tools) and automated marketplaces. It scrutinizes their underlying processes and the way they serve the consumer, therebyhighlighting risks and issues associated with their use. The ultimate aim is to ascertain whether the current EU regulatory framework relating to consumer protection, e-commerce, data protection and security adequately addresses the relevant risks and issues, thus affording a safe' shopping environment to the e-consumer
Notes 5. Risks to data integrity, data authentication and non-repudiation (transactional security)
Christiana N. Markou is an Assistant Professor of the School of Law, European University Cyprus and a practicing lawyer, founding partner of N. Markou & Co LLC, a Cyprus-based law firm
Print version record
Subject Electronic commerce -- Law and legislation -- European Union countries
LAW -- General.
Electronic commerce -- Law and legislation
Commerce électronique -- Droit européen.
Agents intelligents (logiciels) -- Droit -- Pays de l'Union européenne.
Consommateurs -- Protection -- Droit -- Pays de l'Union européenne.
European Union countries
Form Electronic book
ISBN 9781317052845
1317052846
9781315609836
1315609835
9781317052821
131705282X
9781317052838
1317052838