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Book Cover
E-book
Author Branham, Leigh, author.

Title The 7 hidden reasons employees leave : how to recognize the subtle signs and act before it's too late / Leigh Branham
Edition Second edition
Published New York : AMACOM, American Management Association, ©2012

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Description 1 online resource (xii, 242 pages) : illustrations
Contents Cover; Contents; Foreword; Chapter 1 WHY CARE ABOUT WHY THEY LEAVE?; Why Many Managers Don't Care; Managers Cannot Hear What Workers Will Not Speak; The Real Costs of Avoidable Turnover; Turnover: Just an Unavoidable ""Cost of Doing Business""?; Recent History: When the Tide Turns, Mindsets Must Change; What About HR's Role in Exit Interviewing?; Chapter 2 HOW THEY DISENGAGE AND QUIT; Events That Trigger Employee Disengagement; The ""Last Straw"" That Breaks the Employee-Employer Bond; The Active-Seeking Phase of the Departure Process; Chapter 3 WHY THEY LEAVE: WHAT THE RESEARCH REVEALS
Why Employees Say They LeaveSurvey Comments Confirm the Survey Data; Have the Reasons for Leaving Changed Since the Great Recession?; What the New Data Reveal; A Few More Words About Pay; Respecting the Differences; Who Has the Power to Meet These Needs?; The Next Seven Chapters: Hidden Reasons and Practical Action; Chapter 4 REASON #1: THE JOB OR WORKPLACE WAS NOT AS EXPECTED; Hidden Mutual Expectations:The Psychological Contract; How to Recognize the Warning Signs of Unmet Expectations: During and After the Interview; Obstacles to Meeting Mutual Expectations
Engagement Practices 1-8: Matching Mutual ExpectationsHow Prospective Employees Can Do Their Part; The Beginning or the End of Trust; Engagement Practice Checklist: Meeting Expectations; Chapter 5 REASON #2: THE MISMATCH BETWEEN JOB AND PERSON; What's Missing-A Passion for Matching; Recognizing the Signs of Job-Person Mismatch; Most Common Obstacles to Preventing and Correcting Job-Person Mismatch; Engagement Practices for Matching Job and Person; Best Practices for Talent Selection; Best Practices for Engaging and Re-Engaging Through Job Task Assignment; Best Practices for Job Enrichment
The Employee's Role in the Matching ProcessEngagement Practices Checklist: Job-Person Matching; Chapter 6 REASON #3: TOO LITTLE COACHING AND FEEDBACK; Why Coaching and Feedback Are Important to Engagement and Retention; Why Don't Managers Provide Coaching and Feedback?; Recognizing the Signs; More Than an Event: It's About the Relationship; Engagement Practices for Coaching and Giving Feedback; What the Employee Can Do to Get More Feedback and Coaching; Engagement Practices Checklist: Coaching and Feedback; Chapter 7 REASON #4: TOO FEW GROWTH AND ADVANCEMENT OPPORTUNITIES
What They Are Really SayingEmployers of Choice Start by Understanding the New Career Realities; Recognizing the Signs of Blocked Growth and Career Frustration; Best Practices for Creating Growth and Advancement Opportunities; What Employees Can Do to Create Their Own Growth and Advancement Opportunities; Engagement Practices Checklist: Growth and Advancement Opportunities; Chapter 8 REASON #5: FEELING DEVALUED AND UNRECOGNIZED; Why Managers Are Reluctant to Recognize Employees' Efforts; Recognizing the Signs That Employees Feel Devalued and Unrecognized; Pay: The Most Emotional Issue of All
Summary Why do most employees leave? The reasons aren't what you'd think. People are four times more likely to leave a job because of something going on in the office than for an outside opportunity. Yet most managers blame employee turnover on the lure of other companies ... even when the real factors are well within their control. Based on research performed by the prestigious Saratoga Institute, The 7 Hidden Reasons Employees Leave provides readers with real solutions for the costly problem of employee turnover. Now incorporating the results of the author's "Decision to Leave" post-exit survey, the second edition features new research in employee engagement as well as innovative best practices for engaging and retaining in a down economy. Readers will learn how to align employee expectations with the realities of the position, avoid job-person mismatches, and provide feedback and coaching that breed employee confidence. The book examines factors such as manager relationships, lack of trust in senior leadership, company culture and integrity, salary and benefits, and more--revealing what can be done to hold on to the people who provide the most value to the organization.-- Publisher description
Bibliography Includes bibliographical references and index
Notes English
Print version record
Subject Labor turnover.
Employee retention.
Job satisfaction.
Job Satisfaction
BUSINESS & ECONOMICS -- Human Resources & Personnel Management.
BUSINESS & ECONOMICS -- Workplace Culture.
Employee retention
Job satisfaction
Labor turnover
Genre/Form dissertations.
Academic theses
Academic theses.
Thèses et écrits académiques.
Form Electronic book
LC no. 2012005592
ISBN 9780814417591
0814417590
1283572044
9781283572040
9786613884497
6613884499
Other Titles Seven hidden reasons employees leave