Book Cover; Half-Title; Title; Copyright; Dedication; Contents; Illustrations; Note on the text; Introduction; 1 The Quality Business; Customers and Clients; What is Quality?; The Control of the Process; The Changing Context; A Complex Process; Quality in the Future; 2 Inspecting It In is Out; The Language of Inspection; How can Quality Work for Education?; 3 Quality Enhancement Through Development Review; The Role of the Mentor; The Role of the Critical Friend; 4 Development From Within; 5 Validated Self-Review; Validated Self-Review and Quality Development; A Partnership for Quality
Summary
Makes an important contribution to existing teachers' competence in the area of quality enhancement and presents reflections on practice distilled over a lifetime of work in education
