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Book Cover
Author Crandall, Beth.

Title Working minds : a practitioner's guide to cognitive task analysis / Beth Crandall, Gary Klein, Robert R. Hoffman
Published Cambridge, Mass. : MIT Press, [2006]
Online access available from:
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Description 1 online resource (xii, 332 pages) : illustrations
Series Bradford book
Bradford book.
Contents 1. Introduction -- 2. Overview of cognitive task analysis methods -- 3. Preparation and framing -- 4. Using concept maps for knowledge elicitation and representation -- 5. Incident-based CTA: helping practitioners ̀̀tell stories'' -- 6. CTA methods and experiment-like tasks -- 7. Analysis and representation -- 8. Thinking about cognition -- 9. Trends and themes in the development of cognitive task analysis: the rise of modern cognitive psychology -- 10. Information technology -- 11. The role of cognitive requirements in system development -- 12. Cognitive training -- 13. Understanding how consumers make decisions: using cognitive task analysis for market research -- 14. Cognitive task analysis for measurement and evaluation -- 15. Future directions for cognitive task analysis
Summary Annotation How to collect data about cognitive processes and events, how to analyze CTAfindings, and how to communicate them effectively: a handbook for managers, trainers, systems analysts, market researchers, health professionals, and others
Notes "A Bradford book."
Bibliography Includes bibliographical references (pages 287-313) and index
Notes Print version record
Subject Cognition.
Task analysis.
Task Performance and Analysis.
Form Electronic book
Author Hoffman, Robert R.
Klein, Gary A.
ISBN 0262270927 (electronic bk.)
9780262270922 (electronic bk.)
(alk. paper)
(paperback; alk. paper)