Step 1. Channeling Your Nervousness: Introvert and Extrovert -- Step 2. Defining Your Objective: Ten Formats -- Step 3. Organizing Everything -- Step 4. Creating and Using Visuals -- Step 5. Energizing Yourself -- Step 6. Motivating Your Listeners -- Step 7. Concluding with Conviction -- Step 8. Managing Questions and Objections -- Step 9. Recommending Next Steps -- Step 10. Taking the Leap! From Excellence to Art
Bibliography
Includes bibliographical references (pages 257-261) and index
